FAQS
Frequently Asked Questions
We are passionate about transforming our customers’ houses into homes. We supply and install a wide range of premium interior window stylings, including shutters, blinds and curtains. All our products are made to measure and completely bespoke for you and your home.
If you’re also looking for some exterior decor, our range of beautiful awnings are perfect for the garden, so you and your home are protected against weather extremities and can enjoy the outdoors how you wish.
Across our shutters range, we use a combination of both the finest quality solid hardwood and uPVC materials. We tend to recommend using solid hardwood throughout your home with our waterproof uPVC ideal for more moisture rich environments such as bathrooms, wet rooms and kitchens.
All our hardwood is FSC-certified and uPVC is fully recyclable.
Yes. We offer a range of blackout or bloc out blinds, which are perfect for bedrooms and nurseries. We also offer integrated blackout blinds with our shutters for a fully seamless finish and to give your room that extra element of darkness.
Yes, our uPVC shutters are specifically designed for more moisture-rich environments such as bathrooms, wet rooms and kitchens. The material won’t become damaged against exposure to moisture, so you can continue to love your shutters for longer!
Dressing your bifold or patio doors can seem daunting due to the size of the panels, however, there are plenty of beautiful options to suit both your own personal preferences as well practical!
We’ve included everything you need to know about dressing your large windows or doors in our blog: How To Dress Your Bifold Or Patio Doors. If you have any questions, please don’t hesitate to get in touch!
Given all our products are made bespoke, we are able to dress almost any window! We pride ourselves on our craftsmanship with the ability to seek solutions where other companies may not be able to. If you would like to book a design consultation with us, just contact us here and we’re happy to discuss your options with you.
Due to their design, shutters are able to block out light significantly more than most other window stylings and are ideal for bedrooms and nurseries. If you wanted to full maximise on darkness in your room, we would recommend including a blackout blind behind the shutters which helps to provide an extra layer of coverage.
Blackout blinds can be seamlessly integrated with your shutters and can be motorised or manual. If you already have shutters, this can easily be included as a separate roller blind.
Yes. We have an extensive range of stunning fabrics to create beautiful handmade curtains for all styles and rooms. For more information, visit our Curtains page.
No. We also offer a range of garden awnings, which are perfect for the warmer weather and help protect you and your home against the elements. For more information, please visit our Awnings page or check out our blog: 5 Benefits To Awnings You Might Not Know.
Cleaning our window stylings can seem like a task in itself, but it couldn’t be easier. No special cleaning solutions or equipment needed! Check out our How To cleaning guides here.
Yes. Although we can be certain your window stylings will be a beautiful permanent fixture in your home, we offer a guarantee across all our products.
We offer a 10 year guarantee across our shutters range and a 2 year guarantee across all our blinds and curtains.
It couldn’t be easier! Either give us a call or complete our contacts form and one of our team will be in touch to arrange a suitable time and date with you.
To ensure you have the opportunity to discuss everything you need with us, our design consultations take, on average, around 1 hour, however this can be shorter or longer depending on your requirements.
Yes, all our design consultations are completely free of charge with no obligation.
Yes. We understand it isn’t always easy fitting in everything during the day around work, childcare and other commitments, so we do offer weekend and evening appointments if required. Please just let us know at the time of booking your appointment.
We cover a vast area across London, Hertfordshire, Bedfordshire, Buckinghamshire and parts of Surrey and Essex. If you are outside these areas and would like to make an appointment, please do get in touch and we are more than happy to try and accommodate!
Our lead times vary across our products. Our current estimated lead times are below:
Solid hardwood shutters - 10-12 weeks.
If lead times are a priority for you and you would like to get shutters installed in your home sooner, we do offer a uPVC option which has a shorter lead time of 6 weeks.
Blinds - this can vary between 2-4 weeks. You will be advised at the time of your appointment depending on the blinds you have chosen, how long our current lead times are.
Curtains - 4-5 weeks.
Awnings - 5-6 weeks.
As we all know, there are sometimes factors beyond our control that can impact lead times. We will ensure to notify you if, for any reason, these lead times are extended beyond what is anticipated.
This will depend on the size of your order and what products we are installing for you. At the time of booking the installation, we can discuss this with you.
All we require is a clear working space; ensuring all windows/doors are free from furniture and other items so our installers can work as efficiently as possible. We would also request that any previous window coverings also be taken down prior to installation. If this isn’t possible, please do let us know.
We have a growing team of talented and experienced installers who will complete the installation for you. At the time of making your appointment, we will notify you as to who will be attending.
The cost of our products is based on a wide range of factors from the size of your windows, how many windows you would like to dress to the fabrics and style you choose.
At Feather & Grey Interiors, we believe in open and honest pricing, so do not have a hi-lo pricing strategy like other larger companies, nor do we use hard sales techniques. We believe in offering our customers the highest quality products we know they will love for fair and competitive prices.
If you would like a quotation, please get in touch with us and we can arrange a design consultation with you.
If you would like to go ahead with your quotation, we require a 50% deposit with the remaining balance required on installation.
We don’t currently offer any finance schemes or payment plans.
